Organizational Transformation Using AI Whitepaper
Five steps to organizational transformation in equipment finance using AI
Change in business is hard. Creating real and lasting change in business is even harder. But every business knows that change is also inevitable. The current dynamics will change — it’s going to happen. So, during such times, like now, when market forces converge to make change necessary and urgent, leaders need to be prepared and ready to adapt to new economic conditions.
Over the past decade, modular cloud architectures and the associated ubiquitous connectivity that they demand have created a digital fabric that is now fully operational at the socioeconomic level. People – customers, employees, regulators, investors — all operate in a connected mesh of networks and applications that are available anytime, anywhere via the cloud.
The 2023 collapse of Silicon Valley Bank, wherein a majority of depositors moved or attempted to move over $42 billion in less than one day, showed us the new reality in customer management in our connected ecosystem. Never again will a business consider a customer negotiation as a one-on-one, what-you-see-is-what-you-get relationship event. The need to deal with customer urgency in real time is now mandatory.