Previous Trail Mix briefs have provided guidance on making customer exposure calculation changes in Solifi’s Portfolio Management (formerly InfoLease) application. But what if you want to view and configure that information in Solifi’s Originations application (formerly Rapport/ROS)?
A detailed Customer Exposure window is available to Originations users at a Customer Credit Account (CCAN) level. It breaks down the exposure between Originations (front-end) exposure and Portfolio Management (back-end) exposure, as well as direct and indirect exposure. CCAN “Parent” exposure can also be viewed.
Note: Depending on your version of the software, your exposure view may look slightly different.
The Customer Exposure window is driven by a Form, accessible via Form Setup in the UI Setup group in the Admin tool.
Customer Exposure in Originations
- Front-end Exposure: Exposure in Originations on approved contracts not yet booked for that Customer (CCAN).
- Back-end Exposure: Exposure in Portfolio Management on contracts booked to that Customer (CCAN), based on exposure settings. These amounts, which are updated each time they are called for, flow into Originations and are visible in the Customer Exposure window.
- Direct Exposure: The sum of all credit amounts on approved applications for the customer.
- Direct Related Party Exposure: The sum of all credit amounts on approved applications for which the customer is a related party.
- Indirect Exposure: The sum of the credit amount on all approved applications for which the customer is a related party.
- Indirect Related Party Exposure: The sum of all credit amounts on all approved applications where the related party is a related party on another application.
- Parent Exposure: Exposure tied to Customer “Parents” if Parent CCAN relationships are used.
Customer Exposure Setup and Administration in Originations
Each of the calculations for these exposure fields can be turned on and off via the Originations Web Admin or Universal Admin tool. For Admin settings, see “General Setup: System Parameters: Customer Exposure” in Web Admin or Universal Admin.
Web Admin
Universal Admin
Be advised that the calculations for these fields can “overlap” with each other. This may cause amounts to be reported more than once. Also, if CCANs reside in Originations and Portfolio Management multiple times, the true customer exposure can be split (diluted) among the various CCANs as well. Admins will want to validate exposure amounts before rolling out these windows with their current settings to users.
Please contact Tamarack’s Professional Services team for assistance with any of these situations. discover@tamarack.ai.